Privacy Policy

1 Introduction

TC999 (accessible at tc999.cam) is committed to protecting the privacy and personal data of every individual who accesses or uses the Platform. This Privacy Policy ("Policy") describes how TC999 collects, uses, stores, shares and otherwise processes personal data in connection with the Platform and its associated services.

This Policy applies to all visitors, registered users and any other persons who interact with the Platform, regardless of whether they are located in Karachi, Lahore, Islamabad, Rawalpindi, Faisalabad, Multan, Peshawar or anywhere else. By accessing the Platform, you acknowledge that you have read and understood this Policy and agree to its terms.

TC999 operates as an English-language online gaming information platform. It does not function as a licensed gambling operator and does not process gambling transactions or deposits on behalf of users. References to payment methods such as Easypaisa, JazzCash, Raast, HBL, UBL, Meezan Bank and Bank Alfalah appear on the Platform as familiar context for Pakistani users only and do not indicate any data sharing with those providers.

2 Definitions

For the purposes of this Policy, the following terms have the meanings set out below:

• "Platform" — the TC999 website at tc999.cam, including all pages, features and services.
• "TC999", "we", "us", "our" — the operator of the Platform.
• "User", "you", "your" — any individual who accesses or uses the Platform.
• "Personal Data" — any information that identifies or can reasonably identify a living individual, directly or indirectly (e.g. name, email address, IP address, device identifiers).
• "Processing" — any operation performed on personal data, including collection, storage, use, disclosure or deletion.
• "Controller" — the entity that determines the purposes and means of processing personal data; TC999 acts as Controller for data collected through the Platform.
• "Processor" — a third party that processes personal data on behalf of TC999 under a written data processing agreement.
• "Consent" — a freely given, specific, informed and unambiguous indication by the User that they agree to the processing of their personal data for a stated purpose.
• "Applicable Law" — all statutes, regulations and legally binding rules applicable to TC999 and to Users in their respective jurisdictions.

3 Data We Collect

3.1 Data You Provide Directly

When you register an account, submit a support enquiry or interact with any feature of the Platform that accepts user input, you may provide us with:

• Full name and date of birth;
• Email address;
• Username and password (stored in hashed form);
• City or region of residence (e.g. Karachi, Lahore, Islamabad);
• Communications and correspondence you send to TC999.

3.2 Data Collected Automatically

When you visit the Platform, certain technical data is collected automatically by our servers and analytics tools:

• IP address and approximate geographic location derived from it;
• Browser type, version and operating system;
• Device type and screen resolution;
• Pages visited, time spent on each page and navigation paths;
• Referring URL (the page you visited before arriving at TC999);
• Cookie identifiers and session tokens (see Section 7).

3.3 Data We Do Not Collect

TC999 does not collect payment card numbers, bank account details, Easypaisa wallet credentials, JazzCash PINs or any other financial authentication data. TC999 does not facilitate financial transactions of any kind. Do not send financial data to TC999 through any channel.

3.4 Summary Table

4 Legal Basis for Processing

TC999 processes personal data only where a valid legal basis exists under Applicable Law. The primary legal bases we rely upon are:

• Contractual necessity: Processing required to perform the agreement between TC999 and the User (e.g. maintaining your account, delivering the information services you requested).
• Legitimate interests: Processing necessary for TC999's legitimate business interests — such as improving the Platform, preventing fraud and ensuring security — where those interests are not overridden by the User's privacy rights.
• Legal obligation: Processing required to comply with a legal obligation to which TC999 is subject.
• Consent: Where TC999 relies on your consent (e.g. for optional marketing communications), you have the right to withdraw that consent at any time without affecting the lawfulness of prior processing.

TC999 will not process personal data for a new purpose that is incompatible with the original purpose without first informing you and, where required, obtaining fresh consent.

5 Data Processing

5.1 How We Use Your Data

TC999 uses personal data for the following purposes:

• Creating and managing your account on the Platform;
• Delivering the informational and editorial services you request;
• Responding to your support queries and feedback;
• Analysing Platform usage to improve content, navigation and performance;
• Detecting, investigating and preventing fraudulent or prohibited activity;
• Complying with legal obligations and responding to lawful requests from authorities;
• Sending service-related notifications (e.g. updates to Terms or this Policy);
• Sending optional informational updates and newsletters where you have given consent.

5.2 Age Verification and Responsible Gambling

TC999 requires all users to be at least 18 years of age — or the higher minimum required by the operator or licence jurisdiction. Personal data, including date of birth, may be processed for the purpose of verifying that a user meets the minimum age requirement. This processing is carried out in the interests of safeguarding minors and is a non-negotiable condition of Platform access.

5.3 Marketing Communications

TC999 will only send you marketing or promotional communications where you have expressly opted in. Each communication will include a clear and easy mechanism for opting out. We will not contact you about third-party products or services without your specific consent.

5.4 Automated Decision-Making

TC999 does not make decisions that produce legal or similarly significant effects on users based solely on automated processing. Where any form of profiling is used (for example, to personalise content), it does not determine access to the Platform or any material benefit to the User.

6 Data Sharing

6.1 Service Providers

TC999 may share personal data with carefully selected third-party service providers who assist in operating the Platform. These include hosting and infrastructure providers, analytics platforms and email delivery services. All service providers are required to process data only on TC999's instructions and in accordance with a written data processing agreement that imposes equivalent data protection standards.

6.2 Legal Disclosures

TC999 may disclose personal data to law enforcement agencies, regulatory bodies or courts where required to do so by Applicable Law or where TC999 reasonably believes that disclosure is necessary to protect the rights, property or safety of TC999, its users or the public.

6.3 Business Transfers

In the event of a merger, acquisition, restructuring or sale of all or part of TC999's business, personal data held by TC999 may be transferred to the acquiring entity. Users will be notified of any such transfer and of any resulting changes to this Policy before the transfer takes effect.

6.4 What We Do Not Do

• TC999 does not sell personal data to third parties for their independent use.
• TC999 does not share personal data with advertisers for the purpose of targeting users with third-party advertising.
• TC999 does not share personal data with payment providers such as Easypaisa, JazzCash, Raast, HBL, UBL, Meezan Bank or Bank Alfalah. These names appear on the Platform as informational context only.

7 Cookies & Tracking Technologies

7.1 What Are Cookies

Cookies are small text files placed on your device by a website when you visit it. They allow the website to remember your actions and preferences over a period of time so you do not have to re-enter them each time you visit or navigate between pages.

7.2 Cookies TC999 Uses

7.3 Managing Cookies

You can control and delete cookies through your browser settings. Most browsers allow you to refuse new cookies, delete existing cookies and receive a warning before a cookie is stored. Please note that disabling cookies may affect the functionality of certain parts of the Platform.

TC999 does not use third-party advertising cookies or cross-site tracking pixels for the purpose of serving targeted advertisements.

8 Data Retention

TC999 retains personal data only for as long as is necessary for the purposes for which it was collected, or as required by Applicable Law.

• Account data is retained for the duration of the account and for up to 2 years following account closure, to allow for the resolution of any outstanding queries or legal claims.
• Support communications are retained for up to 2 years from the date of the most recent interaction.
• Technical and usage data is retained in aggregated or anonymised form after 13 months.
• Legal compliance data may be retained for longer periods where required by applicable regulatory or legal obligations.

When personal data is no longer required, TC999 deletes or anonymises it in a secure manner that prevents reconstruction or unauthorised retrieval.

9 International Data Transfers

TC999 may store or process personal data on servers located outside Pakistan. Where personal data is transferred to a country that does not provide a level of data protection equivalent to that in the User's jurisdiction, TC999 will implement appropriate safeguards — such as standard contractual clauses or equivalent mechanisms — to ensure the data receives adequate protection.

By using the Platform, you acknowledge that your data may be transferred to and stored in jurisdictions outside Pakistan. TC999 takes reasonable steps to ensure that any such transfers are conducted lawfully and securely.

10 Your Rights

Subject to Applicable Law, you have the following rights in respect of your personal data held by TC999:

• Right of Access: You may request a copy of the personal data TC999 holds about you, along with information about how it is used.
• Right to Rectification: You may ask TC999 to correct inaccurate or incomplete personal data without undue delay.
• Right to Erasure: You may request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to TC999's legal retention obligations.
• Right to Restrict Processing: You may request that TC999 limits how it uses your data in certain circumstances — for example, while the accuracy of data is being verified.
• Right to Data Portability: Where processing is based on consent or contractual necessity and is carried out by automated means, you may request a copy of your data in a structured, commonly used and machine-readable format.
• Right to Object: You may object to processing based on legitimate interests or for direct marketing purposes. TC999 will cease such processing unless it can demonstrate compelling legitimate grounds that override your interests.
• Right to Withdraw Consent: Where processing is based on consent, you may withdraw it at any time. Withdrawal does not affect the lawfulness of processing carried out before the withdrawal.

To exercise any of the above rights, please contact TC999 using the details in Section 15. We will acknowledge your request within 5 business days and provide a substantive response within 30 calendar days. Where a request is complex or numerous, this period may be extended by a further 30 days with prior notice.

11 Children's Privacy

The Platform is strictly intended for adults aged 18 years or older — or the higher minimum required by the operator or licence jurisdiction applicable in your territory. TC999 does not knowingly collect personal data from individuals under the minimum age.

If TC999 becomes aware that personal data has been collected from a person who does not meet the minimum age requirement, that data will be deleted promptly and the associated account will be closed without notice.

If you are a parent or guardian and believe that a minor in your care has submitted personal data to TC999, please contact us immediately using the details in Section 15 so that we can take appropriate action.

12 Third-Party Links & Platforms

The Platform may contain references to or descriptions of Third-Party Operators — online casinos, sportsbooks and other gaming platforms. TC999 does not control those platforms and is not responsible for their privacy practices.

When you navigate away from TC999 to a Third-Party Operator's website, that operator's own privacy policy governs the collection and use of your data. TC999 strongly recommends that you read the privacy policy of any third-party platform before providing personal data to it.

TC999 accepts no responsibility or liability for the privacy practices of any third party, including payment service providers such as Easypaisa, JazzCash, Raast, HBL, UBL, Meezan Bank and Bank Alfalah. Mentions of these providers on the Platform are for contextual reference only.

13 Security

TC999 implements appropriate technical and organisational measures to protect personal data against accidental or unlawful destruction, loss, alteration, unauthorised disclosure or access. These measures include:

• Encryption of data in transit using TLS/HTTPS protocols;
• Hashed storage of passwords — plain-text passwords are never stored;
• Access controls limiting data access to authorised personnel only;
• Regular review of security practices and infrastructure;
• Incident response procedures in the event of a suspected data breach.

In the event of a personal data breach that is likely to result in a risk to the rights and freedoms of affected users, TC999 will take prompt action to contain the breach and will notify affected individuals in accordance with Applicable Law.

No method of data transmission over the internet or electronic storage is completely secure. While TC999 uses commercially reasonable measures to protect your data, it cannot guarantee absolute security. Users should also take steps to protect their own account credentials and report any suspected unauthorised access to TC999 promptly.

14 Amendments to this Policy

TC999 reserves the right to update or amend this Privacy Policy at any time. The date of the most recent revision is displayed at the top of this page. Where changes are material, TC999 will take reasonable steps to inform users — for example, by displaying a prominent notice on the Platform.

Your continued use of the Platform after any amendment to this Policy constitutes your acceptance of the revised version. If you do not agree to the revised Policy, you must stop using the Platform and may request deletion of your account and personal data in accordance with Section 10.

15 Contact Us

If you have any questions, concerns or requests relating to this Privacy Policy or to the personal data TC999 holds about you, please contact us using the details below. All correspondence should be submitted in English.

TC999 aims to acknowledge all privacy-related enquiries within five (5) business days. Response times may be longer during peak periods such as major cricket events, PSL or ICC tournaments.

If you are not satisfied with TC999's response to a privacy concern, you may have the right to lodge a complaint with a relevant supervisory authority in your jurisdiction, subject to Applicable Law.